Start with a service that has clear users and clear rules.
The first scope can focus on citizen access, staff operations, or information management.
Make one service easier to use
Improve one form, request, or information service in Mongolian. Include low-bandwidth needs when the project requires them.
Reduce repeated handling
Reduce repeated handling in document review, service triage, records search, or reporting. The responsible team keeps final authority.
Improve search and reporting
Connect approved sources, improve search and reporting, and agree who owns the data and service after handover.
Clear scope. Working software. Practical handover.
Define the service
Agree the user, workflow, inputs, limits, and acceptance criteria.
Build and test
Put a working version in front of the receiving team and test it against real cases.
Prepare the handover
Deliver the agreed source, documentation, training, and operating instructions.
Decide what comes next
Expand only when the first workflow meets the agreed criteria.
Have one public-service workflow in mind?
Send the service, users, and current problem. We will reply with the questions needed to define a practical first scope.
Email mike@scale.mn↗ Scale.mn LLC · Ulaanbaatar, Mongolia